Terms and Conditions

Effective Date: 29th July 2024

Introduction

Welcome to Relaybox Ltd. These Terms and Conditions ("Terms") govern your use of our real-time platform service, including any related services, applications, and content (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

Definitions

"Relaybox," "we," "us," and "our" refer to Relaybox Ltd.
"You" and "your" refer to the individual or entity using our Services.
"Services" refer to the real-time platform services, software packages, and related services provided by Relaybox Ltd.

User Accounts

Account Registration

You must create an account to use certain features of our Services. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary.
You are responsible for safeguarding your account credentials and for any activities or actions under your account. You agree to notify us immediately of any unauthorized use of your account.

Eligibility

You must be at least 18 years old to create an account and use our Services. By creating an account, you represent and warrant that you meet this age requirement.

Use of Services

Permitted Use

You agree to use our Services only for lawful purposes and in accordance with these Terms. You shall not use the Services in any manner that could damage, disable, overburden, or impair our servers or networks.

Prohibited Activities

You agree not to engage in any of the following prohibited activities:
- Copying, distributing, or disclosing any part of the Services in any medium.
- Using any automated system, including robots, spiders, or offline readers, to access the Services.
- Transmitting spam, chain letters, or other unsolicited email.
- Attempting to interfere with or compromise the system integrity or security of the Services.

Intellectual Property

All content and materials available on our Services, including but not limited to software, text, graphics, logos, and trademarks, are the property of Relaybox Ltd or its licensors and are protected by intellectual property laws.
Some software components used in our Services are third-party software licensed under the Apache License 2.0. This is a permissive OSI-approved license with very few limitations. Where such explicit notice is given, source code is licensed under the Apache License 2.0. Users must comply with the terms of this license, which include conditions for distribution and modification of the software.
You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the Services for your internal business purposes only. This license does not grant you any rights to use the trademarks or service marks of Relaybox Ltd.
Unauthorized use of any content or materials on the Services may violate copyright, trademark, and other laws. Any such unauthorized use may result in termination of your access to the Services and potential legal action.

Payment and Billing

If you purchase any services or products through our platform, you agree to pay all applicable fees and charges. We use third-party payment processors to handle payment transactions. Relaybox Ltd does not store or process your payment information directly.
Payment terms, including billing cycles and refund policies, are governed by our Payment Policy.

Termination

We reserve the right to terminate or suspend your account and access to the Services, with or without notice, if we believe you have violated these Terms or engaged in any prohibited activities.
Upon termination, all licenses and other rights granted to you in these Terms will immediately cease.

Limitation of Liability

To the maximum extent permitted by law, Relaybox Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
- Your use or inability to use the Services.
- Any unauthorized access to or use of our servers and/or any personal information stored therein.
- Any interruption or cessation of transmission to or from the Services.

Dispute Resolution

Any disputes arising out of or relating to these Terms or the use of the Services shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles.
You agree to submit to the exclusive jurisdiction of the courts located in [Your Jurisdiction] to resolve any legal matter arising from these Terms.

Changes to the Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on our website. You are advised to review these Terms periodically for any changes. Your continued use of the Services after the changes take effect constitutes your acceptance of the new Terms.

Contact Information

If you have any questions about these Terms, please contact us at:
- Email: admin@relaybox.net
- Address: Relaybox Ltd, 4D Madeley Road, London, W5 2LH

By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.